For the “One Thing” library thought leadership series convened by my colleague Brendan Fitzgerald, I wrote a piece on how libraries & information institutions can use scenario planning to address conditions that are turbulent, ambiguous, novel, or unpredictably uncertain.

“Libraries are an institution with a long and storied global history, but their context is transforming too. Our societies’ relationships to fundamental notions of information and trust are subject to change. The social, economic, and political orders within which libraries have survived or thrived are not set in stone.
Library leaders seeking to make sound judgments need to be able to anticipate futures beyond those currently expected or predicted. By stretching our sense of what awaits, we can gain insights from the future before it arrives – rather than having to “learn the hard way” from the brutal audit of real crises and changes.”