Thinking with your non-dominant hand: ambidexterity and foresight

I wouldn’t say I have the best handwriting. It’s a bit of an unpretty scrawl, though people can mostly decipher it. I use my left hand to hold a pencil or pen, though I do everything else with my right; I can’t use left-handed scissors or can openers, and whenever it was I last played cricket or tennis, my right hand was dominant. I’m probably a natural righty who picked up the left-hand habit from copying a left-handed parent, back in those days when they first get you to clutch a crayon and make your mark.

M.C. Escher, Drawing Hands

This week, I was helping a group of people learn to use scenario planning. There are a lot of ways to define what a scenario is, but in the Oxford Scenario Planning Approach, scenarios are assessments of the future context, developed for a particular user and purpose, to contrast with the way that the future context is currently being framed. People engaged in scenario planning devise plausible futures in order to test assumptions, challenge existing framings, and enrich decision-making in the present.

Stretching your sense of the futures you may have to inhabit can feel like “thinking with your non-dominant hand”. We’re so used to trying to solve the problem in front of us, “get on with the job”, fix things, make them better, chart a course, steer the ship. The act of strategic reframing – creating plausible futures to stretch our understanding of a given context – can feel seriously counterintuitive.

Even clasping your hands or crossing your legs the opposite way round to usual can feel odd; using your non-dominant hand when playing sports, using scissors, or writing could feel even more so. So it’s not a surprise that scenario planning might feel strange when you first try it.

Yet releasing yourself from a dominant or habitual approach can bring all kinds of benefits. You may be forced to rethink processes from first principles, returning you to “beginner’s mind” and unpicking tightly woven assumptions. You may find that your engrained habits of thinking are patterns of comfort and convention, rather than the best way to address an issue. You may see things from a different angle when approaching from the left instead of the right, or vice versa.

In successful scenario planning engagements, people often feel a sudden moment of realisation – what the pioneering scenario planner Pierre Wack called an “a-ha” moment. “It does not simply leap at you,” Wack wrote in a 1985 issue of the Harvard Business Review. “It happens when your message reaches the microcosms of decision makers, obliges them to question their assumptions…and leads them to change and reorganise their inner models of reality.”

Once people have experienced this benefit of thinking from the “outside in” – starting with future contexts, then working back to an assessment of options and strategic possibilities, often in an iterative process which is enriched by multiple repetitions – they see the merits in going against the grain of habit.

The more they employ this approach, the better their “muscle memory” for scenario work. (A right-hander who tries playing the guitar left-handed just once might not get very far, but continued practice could yield competence and even virtuosity). Gradually it becomes possible to integrate “left-handed” and “right-handed” thinking into processes of assessment and decision-making, so that our perceptions, our judgment, and our capacity to act are enriched.

And in times of turbulence and uncertainty, when tomorrow will not be like yesterday or today, that could make all the difference.

Islands in the Sky: Scenario Planning for Information Architects

My colleague Monika Flakowska and I are presenting Islands in the Sky – An Introduction to Scenario Planning at the Information Architecture Conference this week.

Information architects design, organize, and label digital artefacts and services like websites, intranets, and software to help people find and use the information they want and need. Recently, Peter Morville, one of the “founding fathers” of IA, proposed a new definition: “the design of language and classification systems to change the world”. (You can read my interview with Peter here). In uncertain times, information architects need tools to think about the futures which their work may have to inhabit. That’s where scenario planning comes in.

Our interactive conference session invites attendees to try their hand at the basics of scenario planning, in a playful and thought-provoking online setting. It’s a successor of sorts to the in-person Library Island game which was so well-received in pre-COVID times.

We’ll report back from our experiments at the IA Conference and keep you updated as the Islands evolve.

New Strategic Plan for Open Education Global

The new strategic plan for Open Education Global (OEG), “Open for Public Good“, has just been released.

OEG is a member-based, global non-profit supporting the development and use of open education around the world. Over a six month period, I supported their leadership team in devising and delivering a planning process designed to engage stakeholders, elicit insights, and develop key areas of focus as part of a long-term strategy for the organisation.

Matt Finch played a tremendously helpful role in the development of Open Education Global’s 2021-2030 strategic plan – Open for Public Good.

Matt provided input and recommendations on what the overall process for developing a strategic plan should entail. He provided guidance on how to design hands-on interactive activities participants could do virtually during a pandemic to provide their input and recommendations. He introduced me to new concepts of value co-creation that ended up being one of our three areas of strategic focus. And he served as a member of a working group charged with synthesizing all the inputs into a draft strategic plan.

Throughout this entire process Matt was caring, helpful, and provocative, making sure we considered unexpected and novel perspectives. The resulting plan has been shared widely and is being received with excitement and support. I’m a Matt Finch fan and plan to do more work with him going forward.

Paul Stacey, Executive Director, Open Education Global

Find out more about Open Education Global at their website.

Islands of Memory: Layers, Growth, and Future Paths

Last month, I spoke with Travis Egedy, who makes electronic dance music as Pictureplane. His most famous track is “Goth Star”, a 2009 cut built from a Fleetwood Mac song, “Seven Wonders”, which he broke down and stripped for parts.

“Goth Star” is all but unique in the Pictureplane repertoire: Egedy doesn’t play any instrument or sing, but chops and layers the 1980s track until it’s all but unrecognisable. (The video depicts a séance whose participants are visited by the ghost of Stevie Nicks, her vocals transformed into yelps and word-fragments that taunt us with the possibility of deciphering them). Every single element of the song comes from Fleetwood Mac’s original.

“Goth Star” has its own origins in Egedy’s Santa Fe high school years, when, as an aspiring hip-hop musician, he’d raid the CD collections of his friends’ parents for anything that might yield a good beat.

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Dancing through the pain

I turned my ankle walking in the park the other day, which is good going for someone who used to hike at every opportunity and now, in lockdown, barely gets more than a block from his house.

It hurt a little, but the more notable thing is that it revived some memories.

Ten years ago, I broke my leg quite badly. It required surgery, and they screwed the bone back together with bits of metal.

It never really gives me problems these days, but any injury to the same leg gets me wondering and even worrying: Have I done something to the screws? Am I going to have to go through all of that again?

I dealt with my park injury as I usually would, but the real problem was the sensation of “having done something to my leg”. Every bit of sensory information coming from that part of my body now goes through the lens of history, memory, and emotion. Does it feel weird? Does it feel different? Is there a problem there? I have to try and separate out my historic feelings from the present experience – not rejecting them, but recognising them for what they are.

Pain is a great source of information, if only you know how to process it.

The great choreographer Twyla Tharp wrote that:

“The dancer learns early to take pain for granted and that there is great freedom in choosing how to respond to its appearance. The thing NOT to do is deny pain. It must be acknowledged. Sometimes the right way of moving forward will be to push through pain. Your choices determine who you will be, who the world will see[.]”

Ultima Vez / Wim Vandekeybus + Mauro Pawlowski: “What’s the Prediction?” (ImPulsTanz Vienna 2010)
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Angels on the beach

Walter Benjamin wrote a few famous lines about Paul Klee’s artwork Angelus Novus. You may know them:

A Klee painting named ‘Angelus Novus’ shows an angel looking as though he is about to move away from something he is fixedly contemplating. His eyes are staring, his mouth is open, his wings are spread. This is how one pictures the angel of history. His face is turned toward the past. Where we perceive a chain of events, he sees one single catastrophe which keeps piling wreckage and hurls it in front of his feet. The angel would like to stay, awaken the dead, and make whole what has been smashed. But a storm is blowing in from Paradise; it has got caught in his wings with such a violence that the angel can no longer close them. The storm irresistibly propels him into the future to which his back is turned, while the pile of debris before him grows skyward. This storm is what we call progress.

-Walter Benjamin, “On The Concept of History”

Imagine the plight of Benjamin’s angel today. The winds are more turbulent than ever. The ground on which the angel walks has become, perhaps, more unstable. Each step, however small, is taken in extreme uncertainty.

Perhaps the angel has come to realise that they are no longer alone. Other angels, with other perspectives and other understandings of what has gone before or where they are headed, also stagger against the storm. However much they wish to stay with the past that has gone before them, they are constantly driven onwards.

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The Lusory Attitude: Interview with Florence Engasser

This month, I spoke with Florence Engasser, senior foresight analyst at the innovation foundation Nesta. Florence works on exploring the future of innovation for social good; her interests include intelligent cities, social incubation, games and simulation.

We caught up to talk about her work using games as a tool to stimulate and develop the thinking of policymakers, including the innovation board game Innovate!, which was released in 2018.

Playing the Innovation Policy board game prototype – image courtesy of Nesta

M: You’re fond of quoting Bernard Suits in The Grasshopper: games are “the voluntary attempt to overcome unnecessary obstacles”, what he calls “the lusory attitude.” Have you always enjoyed overcoming unnecessary obstacles?

F: It’s a really cool quote, isn’t it? I’ve always been into all kinds of games; growing up with two brothers who are close in age, and parents who weren’t great fans of television or pop culture, I spent a lot of time “off screen”. As I grew older, I graduated from games like Uno to those which my parents might have labelled as “brain games” – more intense and elaborate stuff like Pandemic or Risk, where you might end up banging your head against the board!

M: Games serve so many purposes: entering an imagined world, competition, intellectual challenge, social connection — for you, was there one particular aspect which appealed above all?

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Planificación personal con sistemas de creación de valores: una introducción

This is a Spanish language edition of my “value-creating systems” blog from December 2020. Find the original post here.

De vez en cuando, comparto herramientas sencillas que pueden ayudar a las personas a pensar en el futuro al hacer sus planes personales.Hoy me quiero enfocar en las relaciones interpersonales y los valores.

Esta es una época extraña y difícil para muchas personas. Actualmente pasamos una gran parte de nuestra vida en línea: reuniones en Zoom y conferencias telefónicas, pruebas en línea y reuniones en entornos digitales nuevos, y a veces incómodos. 

Tratamos con flujos constantes de información de innumerables fuentes. Hay más estimulación, pero también más distractores que nos pueden hacer perder concentración, ser menos conscientes de nuestro entorno, y menos capaces de procesar las cosas cognitiva y emocionalmente. Todas las emociones, frustraciones y oportunidades de estos espacios se magnifican aún más por las presiones del COVID-19. Esto puede hacer que no cuidemos nuestras relaciones como deberíamos.

Entonces, ¿por qué no tomarse un momento para trazar un mapa enfocado en usted y sus relaciones, para ver qué diferencia están marcando en la actualidad? Ya que hacer esto podría guiarlo en las decisiones que tome. Lo mejor del caso es que para usar esta herramienta no se necesita nada más que lápiz y papel.

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