Things That Make You Go Boop: Self-Check and Engels’ Pause

We order most of our groceries online in our house, but when we’re short on something or have forgotten a vital ingredient, we go to a Sainsbury’s supermarket ten minutes down the road. There are two tills staffed by cashiers and three of those machines that make you go boop: you have to scan the items for yourself, passing their barcodes over the laser light, and the machine lets you know it has logged the item with a “boop” sound.

I work a fair bit with public libraries, which also have things that make you go boop these days.

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The Library as Value-Creating System

Here are a few thoughts on how we might apply the Value-Creating System (VCS) approach – which focusses on relationships as much as transactions or products, emphasises collaboration as much as competition, and incorporates values other than the financial – to public libraries.

Box full of colourful characters and figures with placards labelled "Library of the Future - Some assembly required

What Does a Library Do, Anyway?

It can be hard to define a library’s purpose these days.

This is more of a problem for public libraries than for other institutions. Universities and colleges have well-articulated information needs, as do hospitals, courts, and other government bodies, or large enterprises which employ librarians of their own. Libraries within these organisations serve the information needs of a specified group, and often those needs and services are pretty well defined too.

Public libraries, however, struggle more with self-definition. They provide a wide and varied range of services, plus the communities they serve are often more diverse and less tightly defined. Some corners of Libraryland have been talking about this online for a while. Read more

Toronto iSchool, 6-7 June: Learning to Plan on Library Island

We can’t predict the future, yet we do it all the time. We have to: there are objectives to be set and met, projects to be devised and delivered, holidays to be booked, birthdays to celebrate, mouths to be fed, children to raise, dreams to be fulfilled.

Sometimes people and organisations anticipate the future based on what has gone before – but then we risk being blindsided by social and sectoral changes, financial crises, political upsets, natural disasters, and complex systemic challenges.

So, how do we prepare for futures characterised by turbulence and uncertainty?

What methods help information professionals to develop foresight, insight, and awareness that will support decisions made for their communities, teams, and institutions?

Welcome to Library Island.

This June, visit the University of Toronto’s iSchool – “Learning to Plan on Library Island” – to develop skills and awareness which will help you to deal effectively with potential threats, opportunities, and challenges.

This two-day event will feature speakers including Peter Morville, author of Planning for Everything; Stephen Abram of Lighthouse Consulting; and Rebecca Jones & Jane Dysart of Dysart & Jones. I’ll also be there to offer insights gathered from information professionals working with institutions, communities, and businesses around the world.

Experienced consultants and leaders in the information profession will share planning tips, tricks, and methodologies. Participants will explore and experiment with new ways to develop their strategy, vision, and mission, including sessions of the Library Island play-based activity.

It’ll be provocative, inspiring, practical, challenging, and fun. Visit http://www.thefutureoflibraries.org to see more about this June’s University of Toronto iSchool – we’d love to see you there.