Can you dig through spaghetti to save a ribbon? @UTSLibrary

A library needs your help — and by helping them, you’ll be helping the world.

A few years ago, the librarians at University of Technology Sydney (UTS) in Australia awarded a creative residency to Chris Gaul, a designer and artist who used sound and visuals to find new ways to bring the collection to life.

One of Chris’ most impressive works from this period was the Library Spectogram, which visualised the library’s collection, organised by the Dewey Decimal system, as a colour spectrum.

 

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Chris’ artwork visualised the collection by representing the number of books under each Dewey subject heading as a colour, with different shades of each colour representing the subdivisions within each class.

What made this truly brilliant was what UTS Library did next: turning Chris’ artwork into a practical tool, an interactive web interface to explore the library collection.

On the UTS library catalogue, the library spectogram exists as a band of colour – “the ribbon” – which you can click to expand the colours of each subject into the subdivisions which they’re shaded by.

 

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The spectrum makes understanding and browsing the Library’s collections more intuitive and engaging. It’s a simple tool which could be used by almost any library with an online catalogue, large or small, in any sector.

In a world where everyone is trying to wow you with the latest digital innovation, it’s a simple, humble, effective tool which offers a transformative experience in collection exploration: the online version of serendipitous browsing among the shelves.

So what’s the problem?

UTS Library is going through massive changes right now: moving to a new building on their Ultimo campus and starting to rethink their discovery services, which could mean moving to a new online home too. The long-awaited project to share the ribbon’s code openly has been deferred by several years.

Plans to release it in early 2018 were delayed until the start of this year, and as 2019 comes to a close, more than seven years after Chris’ original residency, the ribbon is still not out in the world. With the planned overhaul of discovery services, it’s even possible that the UTS ribbon might be lost entirely.

What’s needed now is to find a way for the code which creates the ribbon to be liberated from the UTS online catalogue and shared openly. That’s where you, or someone you know, comes in.

UTS’ Dr Belinda Tiffen has kindly given permission for interested parties to work with the Library to make this happen. This could involve a group of interested students taking it on as a project; it could become the focus of a hackathon; or it could be volunteer work by public-spirited souls who want to give something back to libraries worldwide.

The code uses the functionality of the UTS search engine Endeca to group search results, so there could be a bit of a technical challenge digging through “spaghetti code” to make this happen – but once the ribbon’s code is exposed and shared with the world, any library with an online catalogue could consider making use of Chris Gaul’s gift to UTS.

In an age when university libraries are striving to be open, it would be an act of generosity, sharing digital discovery tools just as freely as libraries wish to share their content.

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At a time when we recognise the need to preserve digital as well as physical heritage, it would ensure that the Library Spectogram doesn’t just become “a nice thing one library had once”, yet another great innovation which is celebrated on social media and shown off at conferences, but ends up on the scrapheap when steps aren’t taken to nurture and sustain it.

If you think you could help UTS Library to share the Library Spectogram code with the world, reach out to Belinda Tiffen to offer your services and learn more.

Strategy and Impact Workshops for LIANZA Aotearoa New Zealand

Last week, I ran two workshops for New Zealand culture and information professionals with the support of Australia’s Brendan Fitzgerald.

The sessions, hosted at the National Library in Wellington by the Aotearoa New Zealand library association LIANZA, explored foresight, strategy, and next-generation measures of impact. We sought to give Kiwi culture & information professionals the tools to examine the future and make judicious strategic decisions, then investigate new ways to measure and demonstrate the difference their actions make in the world.

One participant said:

​​The tools from the strategic session were the most immediately useful to me – I liked how they broke a large process down into smaller steps from which concrete directions came organically and iteratively. I also liked the argument that while evidence-based research is good, there is no evidence from the future, and the stress on the fact that there is more than one possible future.

It was good to have people from outside your immediate context test your assumption, and to do the same for others… I made a coffee date with someone who is already a second-degree connection in my network who I have been meaning to connect more closely with (bonus: they’re from a different GLAM field to me, so that was a plus for LIANZA making it open to multiple sectors).

You can read more at the Libraries Aotearoa website.

Show Me The Money? Thousand-Dollar Receipts and the Value of Public Libraries

Have you seen that library receipt which is doing the rounds on social media? What do you think of it?

Receipt showing that the user has saved hundreds of dollars by using their library, more than a thousand dollars over the past year, and more than seven thousand since they began using the library.

The receipt shows that the user in question supposedly saved thousands of dollars by going to the public library instead of the bookstore.

What message does this monetary value, printed on a library receipt, send out? Does it help or hinder attempts to show communities the wider value of library service?

Would a user who borrowed all those books really have spent all that money, and bought them all, if the library didn’t have them, or the library didn’t exist?

Do people make decisions & commitments about what to borrow in the same way that they do about what to buy?

The value is based on a hypothetical: what you would have had to pay, if the library didn’t exist, and you chose to buy all of those items instead of loaning them…so what is it evidence of exactly?

Dollar values speak to many people in an uncomplicated way, especially in times of austerity or economic difficulty, but what message are these numbers sending? Are public libraries only about transactions and items on shelves?

What other information could libraries be printing on library receipts instead of the retail value of books borrowed? What would be gained, and what would be lost?

New strategic plan for Supreme Court Library Queensland

I’m pleased to announce the publication of one of my recent projects, the new five-year strategic plan for the Supreme Court Library of Queensland, Australia (SCLQ).

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Queen Elizabeth II Courts of Law, Brisbane by Wikipedia user Kgbo – CC BY-SA 3.0

The project, which ran through 2018 and early 2019, comprised research, interviews, survey and workshop design, plus co-writing the finished plan with Supreme Court Librarian David Bratchford.

Researching and writing the plan gave me the opportunity to explore one of the most fascinating and challenging sectors of the information profession – the law.

Read more

My Visit to Library Island: Eli Neiburger, Ann Arbor District Library

Library Island, the participatory activity which reaches the parts other professional development cannot reach, is here! You can read more and download your copy of the free, CC-licensed PDF file here.

I’m featuring some accounts of the Island from people who have attended Island sessions, or run Islands of their own, to give you a better sense of what it means to take part in, or even organise, your own Library Island.

Last time, Sherlonya Turner of Ann Arbor District Library (AADL) in Michigan, USA joined us for her account of running Library Island. Sherlonya and her colleagues ran a tailor-made session at LibCamp 2019, a professional development event for regional librarians hosted by AADL.

Now AADL Deputy Director Eli Neiburger takes up the story.

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Perspectiva colaborativa en las bibliotecas: Challenges & opportunities for Spain

Poster for the "perspectiva colaborativa" event in Spain, showing scissors and a silhouette of a human head full of gears on a cutting board

Courtesy of the Spanish Ministry of Culture & Sport, plus the Ubik Tabakalera library in San Sebastian, I’ll be joining librarians, architects, culture professionals, and other stakeholders in the future of public libraries for a one-day workshop exploring challenges & opportunities in community collaboration.

What does it mean for these institutions to join forces with organisations, institutions, businesses, non-profit entities, users and potential users, when designing & delivering the services of the future?

How might libraries serve as spaces of collective creation & learning, and how would this service relate to their traditional mission and brand?

How could awareness of the wider transactional and contextual environment affect the way libraries define and negotiate their own future?

I’ll be joined by librarians from across southern Europe to explore these issues in an open, participatory, multidisciplinary format. In addition, our host venue is Ubik Tabakalera, one of the most fascinating public libraries in Europe, headed by the fiercely impressive Arantza Mariskal.

Spanish speakers who love their library and want to help shape its future should join us  in the Basque Country on 30th May for a day of discussion and debate.

Read more at the Spanish Ministry of Culture & Sport’s website.

#MyLibraryMyStory: Strengthening Communities in Times of Crisis

National Library Week starts today in the US, and this year the American Library Association is asking people how their library makes their community stronger, using the hashtag #MyLibraryMyStory.

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There are countless ways in which libraries, by providing access to information, knowledge, and culture on the community’s own terms, strengthen neighbourhoods, institutions, businesses, schools, towns, cities, states, and entire nations. But you never realise just how much a library strengthens your community until disaster strikes.

In Ferguson, Missouri, it was the library’s acclaimed response to a period of civil unrest which made headlines around the world. When local schools closed, Scott Bonner and his team made a safe space for children in the community – they even carried on their lessons, thanks to the efforts of teachers who volunteered their time.

In Christchurch, Aotearoa New Zealand, the libraries made sterling efforts in the wake of a series of devastating earthquakes; more recently, the same city faced crisis once again after a horrific shooting, and once more, librarians found their spaces pressed into service, providing safety and refuge for the community.

When crisis strikes, organisations can sometimes flounder: unexpected threats can cause fuzzy thinking, emotional responses, or injudicious implementation of rehearsed responses to disaster. In the worst case scenarios, ill-considered efforts to mitigate or resolve a disaster can exacerbate the situation – most famously with the reactor incident at Three Mile Island.

Yet crises also offer possibilities to learn, adapt, and renew the institution’s mission and value for the community it serves. In the case of Ferguson, Christchurch, and many other communities facing different forms of crisis, libraries have demonstrated exactly how they make their communities stronger, even when “business as usual” has broken down.

That might mean offering storytimes to comfort the children of shocked and traumatised families.

Leaving wifi on in abandoned buildings to enable people to obtain information, or communicate with their loved ones.

Protecting valued heritage collections from the effects of disaster, or documenting and acquiring new materials to record the crisis itself for posterity.

Libraries have even been known to offer guides to others affected by a disaster in how to preserve or restore their damaged belongings, as the State Library of Queensland has done when floods strike their state.

As part of the #UKLibchat discussion on social media this month, we explored some of the ways in which libraries deal with disaster, risk, and impending crisis. You can see some highlights and further reading gathered in this Twitter moment.

When disaster strikes, a community’s resilience is tested. Libraries, as information institutions serving a wide range of needs in communities large and small, public and professional, general and specialised, are powerful actors offering safety, continuity, and comfort in the times of gravest crisis.

No library service seeks to be tested in the way those of cities like Christchurch and Ferguson have been, but in such moments, hidden aspects of libraries’ social role are made starkly manifest, offering lessons for us all.

That’s why #MyLibraryMyStory is dedicated to information professionals who have been tested by crisis, and who stood strong for their community.

Play Without Limits: The “Immeasurable” Value of Libraries

I’m presenting today to Portugal’s [Re]Pensar conference, an event for public librarians to reimagine their services, with a focus on gaming and maker technology.

You can listen to the presentation via YouTube above, or read the text (PDF download) here.