We’ve been talking about how to address the messy reality of library services over the last few weeks: not just the artists’ impression, the managerial vision, or the designer’s response to a brief.
With Dr. Kate Davis, my colleague at the University of Southern Queensland (USQ), we looked at using information experience to address community needs; before that, Auckland’s Jerome Rivera gave a wry take on the demands of frontline library service under the tagline “Code Brown“.
It goes beyond cleaning up after users in a public library setting, though. Code Brown – understood more broadly as an attempt to address overlooked aspects of library information work – takes many forms and exists in many spaces.
