Real Time – Webinar with R. David Lankes

Today I spoke with leading US information professional R. David Lankes about foresight, strategy, and coping with uncertainty beyond immediate short-term crisis response.

David created one of the first 100 web sites ever, plus the first web presence for CNN, the Discovery Channel, and the U.S. Department of Education. We spoke about what he foresaw at the beginning of the Internet age, the surprises which emerged along the way, and how we might learn from the past when the future is uncertain and unlikely to repeat what went before.

You can watch the YouTube video below, or read more at the Librarians.Support website.

Webinar: Intro to Scenario Planning for Information Professionals

On 18th March, at 12.30pm Greenwich Mean Time, you can join me for a webinar organised by the UK’s Chartered Institute of Librarians and Information Professionals.

We’ll be talking about scenario planning and foresight techniques which participants can employ in their organisations:

How can we prepare for an uncertain future? What part does good foresight play in resilience, organisational effectiveness, and community cohesion? If we can’t gather evidence from events which haven’t happened yet, and we don’t have a crystal ball to foretell what comes next, how can we complement evidence-based practice with sound strategic judgement?

This lively participatory session will introduce you to scenario planning, a method which allows us to examine the future by exploring the contexts which would most challenge our current assumptions – then deciding how to act in the present, based on what we have discovered.

Participants will learn the fundamentals of scenario planning and experiment with practical foresight tasks which can be immediately used after the session, across teams and organisations both large and small.

Find out more and book your place at the event’s homepage.

Risk literacy and futures literacy: New column

The first instalment of “Scripturient”, my new quarterly column for Information Professional magazine, is out now.

Picture of a mechanical fortune teller from CILIP's Information Professional Magazine, captioned with the word "insight"
Picture licensed CC BY-SA 2.0 from Flickr user halfbisqued

In this series, I’ll be looking at how we can push the boundaries of literacy in the 21st century, to encompass new areas of representation. What does it mean to read the future? To read risks? To read the forces that underpin our relationships and drive us psychologically? To read the signs and signals which exist in the natural world?

Join me, over four instalments in 2020, to explore some of these questions in the pages of Information Professional.

You can read the first column, which covers futures literacy and risk literacy, in this PDF download, or in the text below. Read more

Toronto iSchool, 6-7 June: Learning to Plan on Library Island

We can’t predict the future, yet we do it all the time. We have to: there are objectives to be set and met, projects to be devised and delivered, holidays to be booked, birthdays to celebrate, mouths to be fed, children to raise, dreams to be fulfilled.

Sometimes people and organisations anticipate the future based on what has gone before – but then we risk being blindsided by social and sectoral changes, financial crises, political upsets, natural disasters, and complex systemic challenges.

So, how do we prepare for futures characterised by turbulence and uncertainty?

What methods help information professionals to develop foresight, insight, and awareness that will support decisions made for their communities, teams, and institutions?

Welcome to Library Island.

This June, visit the University of Toronto’s iSchool – “Learning to Plan on Library Island” – to develop skills and awareness which will help you to deal effectively with potential threats, opportunities, and challenges.

This two-day event will feature speakers including Peter Morville, author of Planning for Everything; Stephen Abram of Lighthouse Consulting; and Rebecca Jones & Jane Dysart of Dysart & Jones. I’ll also be there to offer insights gathered from information professionals working with institutions, communities, and businesses around the world.

Experienced consultants and leaders in the information profession will share planning tips, tricks, and methodologies. Participants will explore and experiment with new ways to develop their strategy, vision, and mission, including sessions of the Library Island play-based activity.

It’ll be provocative, inspiring, practical, challenging, and fun. Visit http://www.thefutureoflibraries.org to see more about this June’s University of Toronto iSchool – we’d love to see you there.

The Norwegian Library Innovation Exchange @innovasjonnorge

How do you get a whole nation thinking about the challenges which lie ahead of it?

How can you help a community to solve seemingly intractable problems?

Which institutions need to be part of the discussion about society’s future directions?

I visited Norway this week to speak and run a workshop at the national library conference, #biblkonf2018. I asked these questions, and more, with a focus on how libraries might serve the innovation agenda articulated by Norway’s innovation agency, Innovasjon Norge. (You can see slides from the keynote here).

Today I want to focus on one idea, which comes from the work of the British innovation agency Innovate UK. Read more

After Hours lecture at City University London

I’m speaking at City University’s “After Hours” lecture series in London next Monday, 15 October at 5pm.

The series, hosted by City’s Library and Information School, explores all aspects of information in modern society.

In my session, “Your Half-Truths Are Problematic“, I’ll be talking about our relationship to truth, facts, stories, and lies, both on- and off-line.

In 2018, who can we trust with our information, and what information can we trust?

Is there any institution we can rely on in an age beset by digital misinformation?

Are there tools we can use to fight back against those who seek to cloud the truth for their own purposes?

Join me at City University London to discuss these questions next Monday at 5pm.

IX: Design Thinking and Beyond feat. @katiedavis / Part 2

Last time in this series we talked with Jerome Rivera of New Zealand about the messy realities confronted by frontline staff in libraries around the world. You can see some of that ongoing discussion via the #CodeBrown hashtag on Twitter.

What does an appreciation for messiness and uncertainty mean for the design of future experiences in libraries and their sister institutions? How can we best meet the information needs of the communities we serve?

Joining me this time is Dr. Kate Davis, my colleague at the University of Southern Queensland (USQ). Kate is a social scientist based in USQ’s Digital Life Lab, carrying out research into social media and the qualitative analysis of information experiences.

Kate Davis.jpg

Kate, I’ve heard of UX – user experience – but never IX. What is “information experience” all about?

IX is about understanding how people engage with information. It’s relational – focussed on the contexts in which people need, seek, manage, give, and use information. Read more