OECD Government After Shock Podcast – Final Episode

The OECD’s Alex Roberts, Deputy Head of the Observatory for Public Sector Innovation, joined me for the final episode of the Government After Shock podcast series.

Over thirty episodes this year, Alex and I have been speaking with public sector professionals, policymakers, stakeholders, and their allies about the crises of 2020 and the response of government bodies around the world.

In our last instalment, I took the opportunity to ask Alex what he’d learned from these conversations, and how the events of 2020 – and their associated learnings – have affected OPSI itself.

It’s impossible to pick out favourite episodes from the series – every guest offered unique and powerful insights – but I do want to highlight two conversations which were particularly provocative for me as a host and listener.

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Life After Missions: Hindsight for the Next Big Thing

Societal challenges are complex. More complex than going to the moon, which was mainly a technical feat. To solve them requires attention to the ways in which socio-economic issues interact with politics and technology, to the need for smart regulation, and to the critical feedback processes that take place across the entire innovation chain.

Mariana Mazzucato, Mission-Oriented Research & Innovation In The European Union

Every strategy, every approach, every angle of attack that we take in life – whether individually or as a collective – has its moment. Insurgents become incumbents, if they succeed; and the most novel or surprising innovations will, in time, become yesterday’s news.

The UK’s Wellcome Trust has just launched a new strategy built around three global challenges.

Wellcome is far from the only organization taking this approach. Using challenges to structure strategy echoes the new trend towards “mission-led innovation”, where systemic public policies draw on grassroots and frontline knowledge to attain specific goals. Whether it’s clean air in congested cities, continued independence in a healthy old age, or the challenges of cancer, climate change, and digital exclusion, missions are intended to help us apply big thinking to big problems – setting a clear direction for innovation while still enabling bottom-up solutions.

I think the mission-led approach is really promising, and I’ve been pleased to collaborate with organisations like Business Finland and Nesta as they explore what mission-setting might look like for them. But I’m also realistic about the limits of any one approach to ever serve as a panacea for the ills of our time. Inevitably, even the best strategies will have gaps and blindspots; no human endeavour escapes the need for tradeoffs, and omniscience is still an attribute which eludes us.

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“Just Waiting for the Locusts, Really”: OECD Government After Shock Interviews with Innovation Norway & National Library of Australia

“Smoke, fire, hail, and pestilence…we’re just waiting for the locusts, really” – the wry and insightful Marie-Louise Ayres, who heads the National Library of Australia in Canberra, talked to me about guiding her unique federal institution through the many challenges faced by the Australian capital in 2020.

You can hear what Marie-Louise had to say on the OECD’s Government After Shock podcast.

I also spoke with Håkon Haugli, CEO of Innovation Norway, a state body which promotes sustainable growth and exports for Norwegian businesses through capital and expertise. Håkon talks about moving to a digital workplace, the struggle to preserve multilateralism, and embracing the messy nature of innovation. His episode of the podcast can be found here.

Laboratorios Ciudadanos Distribuidos: Questions of Public Value

Spanish speakers can now watch a short public video from my contribution to the Laboratorios Ciudadanos Distribuidos course developed by the Spanish Ministry of Culture & Sport and MediaLab Prado.

The recording offers a brief overview of new approaches to public value. It outlines a number of practical tools that allow you to map the value created by your organisation or team, then consider ways to transform the value and impact you offer to the community you serve.

Find out more about the full Laboratorios Ciudadadnos Distribuidos course here.

OECD Government After Shock Podcast with Saskia Van Uffelen

Following our recent two-part discussion on this blog, you can hear Saskia Van Uffelen, Belgium’s Digital Champion, speaking with me on the OECD’s Government After Shock podcast in this week’s discussion.

During our interview, Saskia explores communication, leadership, and adaptation beyond crisis. If we pull on the “elastic” of our society and its institutions too far, it will break. Are we ready to fashion a new, more resilient world as the crises of 2020 demonstrate the old one’s limitations?

OECD Government After Shock Podcast with Robert Hoge, Queensland Health

As part of the OECD’s Government After Shock project, I’m working with a team from their Observatory of Public Sector Innovation, interviewing public sector leaders & practitioners for a podcast series exploring their perspective on the crises of 2020, and implications for the future of government worldwide.

First up, Robert Hoge of Queensland Health talks about strategic health communications in a time of pandemic, coping with misinformation & disinformation, and lessons learned from the COVID-19 experience in Australia’s Sunshine State.

After Frederic Laloux: Reinventing Information Organizations

“Something is broken in today’s organizations…The pain we feel is the pain of something old that is dying…while something new is waiting to be born.”

Frederic Laloux, Reinventing Organizations

So much of organizational life is onerous and frustrating these days. For many of us, the day job is characterised by aggravation and a sense of soullessness: a “cold, mechanical approach” which trades agency and responsibility for box-checking accountability and loss of control.

Reinventing Organizations: A Guide to Creating Organizations ...

That’s what Frederic Laloux argues in his 2014 book Reinventing Organizations, which explores alternative models for those institutions and businesses willing to dissolve hierarchies and pursue new management paradigms.

Laloux’s case studies include the Dutch healthcare organization Buurtzorg, which delivers community care in leaderless self-organizing teams of ten to twelve nurses, and FAVI, a French automotive supplier which has divided itself into self-managing “mini-factories” whose teams operate without executive management. These businesses and institutions, Laloux argues, resemble living systems more than the organisations of old. They are evolving beyond previous, rigid ways of bringing people together to achieve a goal: the army, the university, the corporation…even the organized crime syndicate.

Laloux presents a practical vision for a world where “no one is the boss of anyone else”, and our organizations begin to take on an organic character.

The approach is intended to work across many sectors, with examples including highly regulated industries such as the energy industry and food processing. I thought I’d spend some time thinking about what it would mean for information organisations – archives, libraries, and other entities which create, store, share, and manage information – to explore Laloux’s approach. What would it take for us to reinvent the Information Organization? Read more

“Laboratorios Bibliotecarios y Redes de Colaboración” Online Course for Community Innovators

LabCiudadano

Cómo montar un laboratorio ciudadano“, a new online course for people and institutions who want to experiment with citizen innovation involving libraries and other cultural institutions, has just been released by Medialab Prado and the Spanish Ministry of Cultura and Sport.

I contributed the course module on evaluation and impact, in collaboration with Pascual Pérez of the Office of Civic Innovation and Nora González of Civicwise.

Spanish-speakers interested in taking part or knowing more can find out more from both the Spanish Culture Ministry and Medialab Prado.

 

Many roads ahead: Workshop for Business Finland

Late last year, I joined Alex Glennie of the UK-based innovation foundation Nesta on a short project in Helsinki.

Alex & I were supporting the Finnish innovation agency, Business Finland, as they explored the concept of “mission-oriented innovation”, where innovation policy is linked to societal missions.

Screen Shot 2020-05-05 at 18.06.30

Using ‘fast facilitation’ methods to swiftly elicit key ideas and pressing challenges, we asked participants to consider their mission in terms of the value created by their relationships with stakeholders in the innovation ecosystem.

You can read about the project, and see what happened on our visit to Helsinki, at the Nesta website.

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