The Library as Value-Creating System

Here are a few thoughts on how we might apply the Value-Creating System (VCS) approach – which focusses on relationships as much as transactions or products, emphasises collaboration as much as competition, and incorporates values other than the financial – to public libraries.

Box full of colourful characters and figures with placards labelled "Library of the Future - Some assembly required

What Does a Library Do, Anyway?

It can be hard to define a library’s purpose these days.

This is more of a problem for public libraries than for other institutions. Universities and colleges have well-articulated information needs, as do hospitals, courts, and other government bodies, or large enterprises which employ librarians of their own. Libraries within these organisations serve the information needs of a specified group, and often those needs and services are pretty well defined too.

Public libraries, however, struggle more with self-definition. They provide a wide and varied range of services, plus the communities they serve are often more diverse and less tightly defined. Some corners of Libraryland have been talking about this online for a while. Read more

Summer Learning: Getting Your Head Around Value-Creating Systems

In the spirit of showing your working in the margins of your exercise book, I’m sharing notes & thoughts from one of my summer reads – Rafael Ramírez and Ulf Mannervik’s Strategy for a Networked World.

Cover of Rafael Ramírez and Ulf Mannervik, Strategy for a Networked World

This book sets out the latest version of a strategic approach called Value-Creating Systems (VCS). The late Richard Normann and his colleagues first developed VCS over 20 years ago. Its focus on relationships and connections, exploring collaboration as well as competition in business environments, seems ever more relevant in our increasingly networked world.

As people go on summer holidays and the pace of work in the northern hemisphere slows a little, it’s a great time to read, learn, and grow. I thought I’d be honest and share a bit of my work as I get my head around a concept in strategic thinking which is also relatively new to me.

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