National and State Libraries Australia (NSLA), the peak body for Australia’s national, state, and territory libraries, has just published its new strategic plan.
I was pleased to work with the NSLA team on diagnosing the challenges and opportunities they face, then devising a guiding policy and coordinated actions to lead NSLA and its members into the future.
“NSLA represents the national, state and territory libraries of Australia – we’ve been running as a collaboration since the 1970s, but it’s always a challenge to strategise for nine different institutions.
We approached Matt to help us shape up a new strategic plan just as the outbreak of COVID-19 was reaching its crescendo around the world. Matt already has a strong reputation and following among our libraries, with deep knowledge of the Australian landscape. With face to face workshops no longer an option, we decided that he was the right person to help us clarify our thinking at a distance, in a context that was changing as quickly as we could verbalise it.
Matt worked one-on-one via Zoom with the NSLA Executive Officer in Melbourne, and facilitated online workshops with the NSLA Chair and Deputy Chair in Canberra and Brisbane. Despite the unfriendly time zone for London, he cheerfully and skilfully shepherded us to find consensus on a series of priorities that could resonate with nine libraries around Australia – all the while asking us why, how, and what if. Matt’s approach was refreshingly accessible and jargon-free. We were reminded through this process that a strategy is much more than a collection of unconnected aspirations, and that the whole is only as strong as its parts.
Matt has been delightful to work with. In a relatively short time, he left us well placed with a strong draft plan to present to our full committee of nine library CEOs, as well as a series of resources and ideas for measuring impact in libraries – all managed from the opposite side of the globe.”
– Dr. Barbara Lemon, Executive Officer, NSLA