Library Journal: COVID-era scenarios for Reading, Pennsylvania

“It was clear we should not wait out COVID-19. We needed a vision for where our services were headed, even if we couldn’t fully see what lay in store.”

In Library Journal, Bronwen Gamble of the Reading Public Library in Pennyslvania writes with me about our experience developing COVID-era scenarios to inform strategy for one of the United States’ oldest public libraries.

You can read our piece “Change the Scene” at the Library Journal website.

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