Tag: Information Experience

After Hours lecture at City University London

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I’m speaking at City University’s “After Hours” lecture series in London next Monday, 15 October at 5pm.

The series, hosted by City’s Library and Information School, explores all aspects of information in modern society.

In my session, “Your Half-Truths Are Problematic“, I’ll be talking about our relationship to truth, facts, stories, and lies, both on- and off-line.

In 2018, who can we trust with our information, and what information can we trust?

Is there any institution we can rely on in an age beset by digital misinformation?

Are there tools we can use to fight back against those who seek to cloud the truth for their own purposes?

Join me at City University London to discuss these questions next Monday at 5pm.

IX: Design Thinking and Beyond feat. @katiedavis / Part 2

Mechanical Dolphin

Last time in this series we talked with Jerome Rivera of New Zealand about the messy realities confronted by frontline staff in libraries around the world. You can see some of that ongoing discussion via the #CodeBrown hashtag on Twitter.

What does an appreciation for messiness and uncertainty mean for the design of future experiences in libraries and their sister institutions? How can we best meet the information needs of the communities we serve?

Joining me this time is Dr. Kate Davis, my colleague at the University of Southern Queensland (USQ). Kate is a social scientist based in USQ’s Digital Life Lab, carrying out research into social media and the qualitative analysis of information experiences.

Kate Davis.jpg

Kate, I’ve heard of UX – user experience – but never IX. What is “information experience” all about?

IX is about understanding how people engage with information. It’s relational – focussed on the contexts in which people need, seek, manage, give, and use information. Read more →