This Digital Life @usqedu @thewritplatform: Mums, Dogs, and Inmates

The Writing Platform has published my three-part series on the work of Australia’s Digital Life Lab, an academic unit at the University of Southern Queensland exploring our experiences of the digital world.

Part 1 in the series, “Mums“, looks at fake news, parenting decisions, and the information world of new mothers on social media, as researched by social scientist Kate Davis.

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Part 2, “Dogs“, follows researcher Ann Morrison’s investigations into animal-computer interaction, teasing out the implications of a world where animals and digital devices interact without a human intermediary.

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Finally, part 3, “Inmates“, looks at digital engagement in remote communities – principally the Australian prison population – through the lens of two projects: the Shakespeare Prison Project and Digital Life Lab’s ‘Making the Connection’ initiative, led by Professor Helen Farley.

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Find the whole series here at The Writing Platform.

 

Artists Ettamodern & Scribbletronics visit University of Southern Queensland

As part of this week’s Astronomy Festival at the University of Southern Queensland, we’re joined by Melbourne artists Wendy Catling and Peter Miller, aka Ettamodern and Scribbletronics.

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Wendy is an artist, designer and teacher who employs light to create works on paper and fabric – particularly blueprint-style ‘cyanotypes’. Her prints are held in the collections of Warrnambool Art Gallery, the Australian National Gallery, and private owners.

Peter is a composer, sound designer, and audio-visual artist whose work includes sound design for films The Ring and Rango and additional design for Mad Max: Fury Road, as well as a sound installation in the Qantas first-class lounges in Sydney and Melbourne.

I’ve previously worked with Ettamodern and Scribbletronics on the Time Travel Detectives roleplay, which was built around two of Peter’s digital artworks. This children’s event blended steampunk adventure, optical illusions, and tablet technology to help kids explore Australia’s past and the scientific method.

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On this visit, Wendy and Peter will join USQ staff, students, and the wider community to explore new opportunities to work at the meeting point of art, science, and community engagement. Find out more at the University of Southern Queensland’s website.

LIANZA #Open2017 – Future Sound of Libraries / The Process, pt. 2

This is part two of a series on the LIANZA #Open17 library conference, and my alternative keynote at that event. These blog posts should help you find ways to create your own participatory sessions, and you can see even more bright ideas over at David Robertson’s Beyond Panels website.

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You can also watch a Youtube Playlist based on the LIANZA keynote here.

So, it’s the afternoon of Sunday 24th September, 2017, at the Addington Raceway in Christchurch, Aotearoa New Zealand. Laurinda Thomas has just given an excellent talk about librarians’ professional identity and I’m invited to the stage.

I acknowledge the traditional owners of the land and say a few words in te reo Māori.

Then this appears on the conference screens: Read more

Mess and Macrohistory: Design Thinking and Beyond feat. @tegalex / Part 3

We’ve been talking about how to address the messy reality of library services over the last few weeks: not just the artists’ impression, the managerial vision, or the designer’s response to a brief.

With Dr. Kate Davis, my colleague at the University of Southern Queensland (USQ), we looked at using information experience to address community needs; before that, Auckland’s Jerome Rivera gave a wry take on the demands of frontline library service under the tagline “Code Brown“.

It goes beyond cleaning up after users in a public library setting, though. Code Brown  – understood more broadly as an attempt to address overlooked aspects of library information work – takes many forms and exists in many spaces.

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IX: Design Thinking and Beyond feat. @katiedavis / Part 2

Last time in this series we talked with Jerome Rivera of New Zealand about the messy realities confronted by frontline staff in libraries around the world. You can see some of that ongoing discussion via the #CodeBrown hashtag on Twitter.

What does an appreciation for messiness and uncertainty mean for the design of future experiences in libraries and their sister institutions? How can we best meet the information needs of the communities we serve?

Joining me this time is Dr. Kate Davis, my colleague at the University of Southern Queensland (USQ). Kate is a social scientist based in USQ’s Digital Life Lab, carrying out research into social media and the qualitative analysis of information experiences.

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Kate, I’ve heard of UX – user experience – but never IX. What is “information experience” all about?

IX is about understanding how people engage with information. It’s relational – focussed on the contexts in which people need, seek, manage, give, and use information. Read more

A new strategic vision for Queensland public libraries

My University of Southern Queensland colleague Kate Davis and I have won the tender to review the strategic vision for public libraries in Queensland, Australia.

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We’ll be drafting a successor to the existing VISION 2017 document after a season of consultation, workshops, surveys, and interviews with library staff, managers, and key stakeholders from across the state.

Find out more at the State Library of Queensland’s PLConnect blog.

Library Island hits #nls8

My professional development roleplay Library Island visited the New Librarians Symposium at the National Library of Australia last weekend.

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Librarians old and new joined forces to explore their work with communities in new, messy, and productive ways.

Going beyond the vogue for design thinking, the safe, fictional space of “Library Island” allowed us to engage with knotty questions of office politics, limited resources, managerial edicts, and library users who are sometimes airbrushed out of “future visions” – such as homeless people or those whose behaviour might be challenging to staff. Read more

What’s next

From May, I’ll be joining the University of Southern Queensland for six months supporting “proactive, strategic, and sustainable engagement with key stakeholders and communities internal and external to USQ.”

Working with Professor Helen Partridge and her fab team in USQ’s Scholarly Information and Learning Services division, I’ll be acting as a coach and catalyst to raise awareness, understanding, and capacity in maintaining a sustainable community engagement program.

I visited USQ last year to talk about community engagement, healthcare, storytelling, digital media, and what really listening to people and technology in Australia might entail.

This new adventure is going to be cracking good fun – but there’s still a few more exciting things to come out of my extended residency with the State Library of Queensland, so watch this space.