Life is messy. The structures and services we design need to reflect that.
Creative responses to the world resist programming and procedure. You have to be flexible when you seek to address the challenges of this uncertain, unpredictable existence.
And if you’re going to plan and scheme a better future, that process should be intellectually stimulating, exciting: fun, even. Because if a vision of the future doesn’t engage, convince, and inspire, how are you going to make it work?
Let’s talk about Star Trek.