The project, which ran through 2018 and early 2019, comprised research, interviews, survey and workshop design, plus co-writing the finished plan with Supreme Court Librarian David Bratchford.
Researching and writing the plan gave me the opportunity to explore one of the most fascinating and challenging sectors of the information profession – the law.
I’m featuring some accounts of the Island from people who have attended Island sessions, or run Islands of their own, to give you a better sense of what it means to take part in, or even organise, your own Library Island.
Here are a few thoughts on how we might apply the Value-Creating System (VCS) approach – which focusses on relationships as much as transactions or products, emphasises collaboration as much as competition, and incorporates values other than the financial – to public libraries.
What Does a Library Do, Anyway?
It can be hard to define a library’s purpose these days.
This is more of a problem for public libraries than for other institutions. Universities and colleges have well-articulated information needs, as do hospitals, courts, and other government bodies, or large enterprises which employ librarians of their own. Libraries within these organisations serve the information needs of a specified group, and often those needs and services are pretty well defined too.
Public libraries, however, struggle more with self-definition. They provide a wide and varied range of services, plus the communities they serve are often more diverse and less tightly defined. Some corners of Libraryland have been talking about this online for a while. Read more →
I love writing. It means everything to me. It’s excruciating. It kills me. I couldn’t do without it.
Not just big, epic, heartfelt things make me feel this way. It happens every time I try to string a sentence together.
Reports, articles, academic essays.
Emails to business contacts (How much warmth to offer without wasting their time? How short to make paragraphs so the points are kept clear? How to sign off?).
I’m still thinking too hard about a twelve-word message I once wrote on LinkedIn in response to a moderately enticing offer of work. Too casual? Too brusque?Â
The other week I got a piece published in The Conversation, a website which helps academics and researchers get their work out to a wider audience. The article was about using public libraries to help communities think about the future, using a method called scenario planning.
The article has been well received and widely shared among library professionals. It only got a minor tweak from the editor before it was published, but the final draft took a fair bit of work and I needed help to get there. So I thought I’d share the process with you here on the blog.
It draws on research I conducted with the University of Southern Queensland’s Kate Davis and conversations with Rafael RamĂrez of Oxford’s SaĂŻd Business School.
The article explores the possibility of using public libraries as hosts for deeply local scenario planning initiatives, putting foresight tools commonly used by policymakers, big business, and the military in the hands of grassroots communities.
On 17th July, this one-hour session for Florida librarians will introduce you to simple, quick-to-master tools and techniques for building strategic awareness and setting out your service’s plan for the future.
This interactive training activity helps participants to explore strategy, innovation, and the messy business of working with communities. We’ve spent the last two years perfecting Library Island with university staff, health workers, museum professionals, students, and, yes, librarians.
I was in a room with more than a hundred smart and lively library leaders from across the state of California and I asked them:
What do California and the future have in common?
My favourite answer was: “They’re both getting hotter.”
As always with these things, participants come up with wittier and more perceptive answers than you ever did when you thought of the question.
That is, of course, the point: if you have 100+ people in the room, is the best way to find bright ideas & useful answers for one person to talk, and one hundred to listen – or should you get all the minds in the room at work on the problem?
So I asked my hundred guests what California and the future have in common, but I did also have an answer of my own in mind:
They’re both socially constructed — we talk them into existence.
This is true for the future because it exists only in terms of our hopes, fears, plans, predictions, strategies, expectations, anticipations, and the blind spots which we are currently failing to detect or anticipate. In the strategic planning work I’ve done with Rafael Ramirez and the team at Oxford’s SaĂŻd Business School, the scenario approach emphasises this, constructing plausible futures – not predictions –Â in order to challenge the assumptions of the present.
It’s also true to say that we talk California into existence, because any human-made identity must be labelled, demarcated, defined in opposition to what it is not, talked about until it sticks and perhaps even takes on a life of its own – or at least a life bigger than any one of us. California exists as a geographical territory and history, a legal code and legislature, a perceived “state of mind”, but also as a blurry and porous concept, susceptible to reinterpretation and change. The Mexican province of Baja California, for example, reminds us that even the name of California predates US statehood and speaks to a previous colonial history.
One way to think about ourselves differently – to step outside the necessities of the day-to-day and the usual frameworks by which we seek to understand and control the future – is to imagine the world after we’re gone.
It’s not the full, rigorous construction of plausible futures which we conduct in scenario planning, but it is a useful way of testing our assumptions – and as Rafael Ramirez puts it, even “back-of-the-napkin” futures work can help us prepare for the world to come.
So here are two questions I sometimes offer to organisations that I work with:
Imagine a hundred years from now, your work has been a huge success and changed the face of society for the better. The head of state comes to the commemoration and gives a speech celebrating your organisation’s work. What do they talk about?
Imagine that five years from now, after a catastrophe, society has collapsed and your organisation has ceased to exist. How do people feel about that? What do they miss about your work? What structures or arrangements did they have to construct to replace the role you served in society?Â
Think about these questions. Answer them for yourself, but also share them with your colleagues and clients and other stakeholders, to see how their responses compare with yours. You might be surprised by what you find – or reassured by the common ground which exists. Either way, you’ll only find out if you choose to step back from the day-to-day and dare to imagine a world after you’re gone.
And if you want to give it a California spin, well: here’s Los Angeles’ L7.