How can scenarios and stories help libraries and other institutions prepare for turbulent and uncertain times?
Which strategic approaches will help us to address unexpected events and unwelcome trends that might impact on our business?
Photograph by pam frey, cc by-sa 2.0
“Scenario planning in public libraries”, my discussion with Professor Rafael Ramirez of Oxford University’s Said Business School, is published today in Public Library Quarterly.
matt finch / mechanical dolphin 