Tag: metrics

Wise Enough for an Uncertain World: Scenarios, Metrics, and Social Impact 

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My latest piece of writing, “Wise Enough for an Uncertain World: Scenario Planning and Social Impact“, can be found at the Danish social impact nonprofit Impact Insider.

It’s an exploration of how we make a measurable difference to social issues in an unpredictable world, drawing on research with the University of Oslo, the Global Outbreak Alert and Response Network (GOARN), the IMAJINE project, and Peat Hub Ireland.

If social impact means creating long-term change, then we face a difficult problem: we live in turbulent times, and the future in which our impact will unfold is deeply uncertain.

Scenario planning can help by developing multiple plausible and contrasting futures, relevant to current concerns but challenging to our assumptions. Building and using scenarios offers the opportunity to critically explore expectations, hopes, and fears about the world within which we hope to make an impact.

Photo by Raul Kozenevski on Pexels.com

Scenarios can inform the design of impact metrics which embody deeper values by considering the question: What might future generations wish we had measured in hindsight?

As we consider what inhabitants of different future scenarios might value, we can then identify and design appropriate impact measures to implement today. 

Read “Wise Enough for an Uncertain World” at Impact Insider.

Laboratorios Ciudadanos Distribuidos: Questions of Public Value

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Spanish speakers can now watch a short public video from my contribution to the Laboratorios Ciudadanos Distribuidos course developed by the Spanish Ministry of Culture & Sport and MediaLab Prado.

The recording offers a brief overview of new approaches to public value. It outlines a number of practical tools that allow you to map the value created by your organisation or team, then consider ways to transform the value and impact you offer to the community you serve.

Find out more about the full Laboratorios Ciudadadnos Distribuidos course here.

“New Measures, New Metrics” Workshop for CILIP, 27th October 2020

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On Tuesday 27th October, I’ll be delivering a half-day online workshop for the UK’s library & information association CILIP.

In “New Measures, New Metrics“, we’ll be sharing tools for understanding, measuring, and evaluating the impact of library and information services.

Join me for a three-hour participatory session exploring new ways to define, capture, evidence, and act on the difference that information professionals make to the communities they serve.

Image by Júnior Ferreira on Unsplash

Strategy and Impact Workshops for LIANZA Aotearoa New Zealand

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Last week, I ran two workshops for New Zealand culture and information professionals with the support of Australia’s Brendan Fitzgerald.

The sessions, hosted at the National Library in Wellington by the Aotearoa New Zealand library association LIANZA, explored foresight, strategy, and next-generation measures of impact. We sought to give Kiwi culture & information professionals the tools to examine the future and make judicious strategic decisions, then investigate new ways to measure and demonstrate the difference their actions make in the world.

One participant said:

​​The tools from the strategic session were the most immediately useful to me – I liked how they broke a large process down into smaller steps from which concrete directions came organically and iteratively. I also liked the argument that while evidence-based research is good, there is no evidence from the future, and the stress on the fact that there is more than one possible future.

It was good to have people from outside your immediate context test your assumption, and to do the same for others… I made a coffee date with someone who is already a second-degree connection in my network who I have been meaning to connect more closely with (bonus: they’re from a different GLAM field to me, so that was a plus for LIANZA making it open to multiple sectors).

You can read more at the Libraries Aotearoa website.