Strategy and Impact Workshops at State Library of New South Wales

Following a successful engagement last year at the State Library of New South Wales, I’ll be returning to Sydney with colleague Brendan Fitzgerald for two workshops in early May.

In our “Library Leaders Workshop Day” on May 4, Brendan & I will help senior library staff to explore a range of strategic tools and techniques. These will help teams think about changing wants and needs in their communities, building the capability to respond with creative local strategies.

Then, on May 5, we will explore ways of defining, measuring, and sharing the difference that public libraries make to their communities, in “Next-generation Measures and Metrics for Public Libraries“.

Join us for one or both of these sessions in May – we’re looking forward to seeing you.

Webinar: Intro to Scenario Planning for Information Professionals

On 18th March, at 12.30pm Greenwich Mean Time, you can join me for a webinar organised by the UK’s Chartered Institute of Librarians and Information Professionals.

We’ll be talking about scenario planning and foresight techniques which participants can employ in their organisations:

How can we prepare for an uncertain future? What part does good foresight play in resilience, organisational effectiveness, and community cohesion? If we can’t gather evidence from events which haven’t happened yet, and we don’t have a crystal ball to foretell what comes next, how can we complement evidence-based practice with sound strategic judgement?

This lively participatory session will introduce you to scenario planning, a method which allows us to examine the future by exploring the contexts which would most challenge our current assumptions – then deciding how to act in the present, based on what we have discovered.

Participants will learn the fundamentals of scenario planning and experiment with practical foresight tasks which can be immediately used after the session, across teams and organisations both large and small.

Find out more and book your place at the event’s homepage.

Scenario Planning: Interview with Stefan Hajkowicz

Stefan Hajkowicz is a principal scientist in strategic foresight at the Australian science organisation CSIRO, leading its Data61 foresight team. I interviewed Stefan for my recent piece on scenario planning in Australia’s magazine for civil servants, The Mandarin – and the full interview is included here.

Stefan Hajkowicz standing outdoors, facing the camera
Stefan Hajkowicz of Data61

I began by asking Stefan: What should readers know about Data 61?

We take data driven approaches to strategic foresight, using AI and machine intelligence to analyse data and turn it into stories that help you to make choices.

On an issue like climate change, for example, the science might be well and truly settled, but the social and cultural aspects of our response to the issue are still uncertain – and depending on these choices, we’ll come to inhabit very different futures. Scenarios help us to think through these outcomes.

Both reason and intuition have a part to play, and the best decisions combine both – though no model is 100% perfect. History is our dataset for the future. Although, to quote Mark Twain, history doesn’t repeat itself, it does rhyme. If we can gain the ability to look ahead twenty years, and bring the future forward to now, we can make better informed choices.

 

Read more

Interview with Joshua Polchar, OECD

As part of last month’s article on scenario planning for The Mandarin, I interviewed Joshua Polchar, a strategic foresight analyst and facilitator at the Organisation for Economic Co-Operation and Development (OECD).

OECD Conference Centre Paris – Photo by Wikipedia user Nick D – CC BY-SA 3.0

Scenario planning has been part of the OECD’s futures toolkit in the 1970s, but over the last decade, the organisation has started to enhance its capacity for strategic foresight.

Joshua began the conversation by explaining why – I’ll let him take it from here: Read more

Scenario Planning at The Mandarin: Prediction vs. Plausibility

My December 2019 article in Australia’s publication for public sector leaders, The Mandarin, is available here on my site and can be republished freely.

Here’s the full text of “We Can’t Predict the Future, but Scenario Planning Can Identify What It Might Look Like“:

File:Parliament House Canberra NS.jpg
Australia’s Federal Parliament house, by Wikipedia user JJ Harrison – (CC BY-SA 3.0)

What would it mean to prepare for a future that you didn’t see coming?

Whether it’s the Brexit vote, Trump’s presidency, the global financial crisis, or the changing climate, we increasingly face what some foresight experts call “TUNA” conditions, characterised by turbulence, uncertainty, novelty, and ambiguity. In such circumstances, old models of the future lose predictive power, and our expectations are thwarted.

Scenario planning is a foresight methodology that seeks not to predict the future but to usefully challenge our assumptions about what’s coming next. The pioneering scenario planner Pierre Wack was among the figures who developed the approach in the mid-20th century and gave it credibility through successful strategic counsel at the oil firm Royal Dutch Shell. Read more

2019 GovLove Hit Parade: Leadership & Scenario Planning

The US-based GovLove Podcast, run by the Engaging Local Government Leaders network (ELGL),  celebrates the end of each year by showcasing the most popular episodes of the previous 12 months.

I’m pleased to announce that July’s episode on Leadership & Scenario Planning, which I recorded with ELGL’s Kirsten Wyatt, has taken the number one slot.

Check out the whole list in this Twitter thread from the GovLove team.

 

Truth, lies, fake news, futures, Brexit

So, after the UK election, it looks like Brexit will be happening, barring a truly wild turn of events.

It hasn’t mattered to the electorate that politicians have lied to them; they haven’t been put off by misleading videos, the rebranding of a party’s social media account as a “fact checking” service, or the failure of politicians to submit to debates, interviews, and media scrutiny.

In fact, perhaps voters wanted to be misled – to be told that one can simply “get Brexit done”, after years of wrangling.

For information professionals, this moment returns us to the idea that policing facts will not solve the various issues of trust in information which have been bundled as “fake news”. People might accept being misled if they believe the political system is stacked against them; it seems people will also accept being misled if they are tired and frustrated by politicians’ failure to thread the needle of Brexit’s self-inflicted crisis.

Brits voted to leave the European Union in 2016 without a clear definition of what that meant, or what future relationship with Europe was being mandated. Politicians struggled to parse the meaning of that vote and, when Theresa May returned to the polls in 2017, the renewed “will of the people” was clearly and legitimately expressed in the form of a divided parliament. Nobody had a clear sense of how to deal with the outcome of that referendum.

Now, it seems the voters of the United Kingdom have chosen to slice the Gordian knot, irrespective of whether or not Alexander has lied to them, or what other cherished ties might be undone in that stroke.

What does all this mean for information professionals? Read more

IMAJINE: The Future of Spatial Justice

I’m pleased to announce I’ll be joining the EU-funded IMAJINE project on spatial injustice and territorial inequality.

Part of Horizon 2020, the biggest EU research and innovation programme ever, I’ll be working with a team of international researchers to design and deliver a participatory scenario-building process across 2019 and 2020.

We’ll be helping interested parties from across Europe to develop and present a set of future scenarios which will challenge today’s assumptions. Our work will complement IMAJINE’s substantial portfolio of empirical research into the geographical inequalities which exist within Europe, building capacity for foresight and strategic action.

Wide-angle lens shot of the Atomium from near its base
Atomium in Brussels, by Wikipedia user Mcsdwarken – CC BY-SA 3.0

Six hours, three sentences for Libraries Tasmania

This September, I spent a day with senior leaders from Libraries Tasmania as part of my Australia/New Zealand workshop tour.

Accompanied by Aussie consultant Brendan Fitzgerald, my task was to help over 20 senior managers to agree an overarching mission statement that reflected an existing strategic plan, plus the full scope of an organisation encompassing archives, a museum, the State Library of Tasmania, and an island-wide public library service.

We set the scene for the mission statement with a series of iterative tasks exploring plausible futures that the organisation might face – and ways of responding if those futures came to pass.

By the end of the day, we had built enough common ground for the workshop participants to agree a wording which framed and articulated their service’s mission in an accessible yet inspiring way: three compelling sentences that could only be found after a solid day of future-facing inquiry.

Libraries Tasmania’s Executive Director Liz Jack wrote:

Throughout the day, Matt kept things moving while still being emotionally intelligent enough to notice when people were feeling uncomfortable, respectfully encouraging them to articulate what they were feeling and thinking.

Comments from participants included the following:

  • Matt captured the context of Libraries Tasmania very well and his in depth
    knowledge and experience of other libraries internationally added value to the
    sessions
  • Matt kept us on track and had a great ability to read the room
  • A great find!
  • Best facilitator seen in a long time; a good understanding of both strategic
    planning and the library field
  • Matt is one of the best. Clever listening and guidance and good subtle questioning of assumptions . . . a paradigm changer and questioner
  • The fact that there was an outcome was a significant improvement to any
    other vision/mission related workshop I have engaged in . . . It could not get
    much better.

Matt’s work has set us up with a mission statement that everyone has embraced and now owns, and the discussion and ideas he generated have laid a solid foundation for future planning and visioning work with the entire organisation.

You can read more at this site’s testimonials page.