Interview with The Writing Platform

I think one of the hard things about trying something new is figuring out how to work with people’s expectations. When you click that link, do you want to be told a good story? Do you want to be given a good puzzle, with the satisfaction of finding the “right” solution? How much effort should you be expected to put in? How much uncertainty should you experience?

I spoke with Simon Groth of The Writing Platform about my most recent interactive text, The Library of Last Resort.

Windblade toy on the planning wall at State Library of Queensland

We talked about strategy and foresight, audience and agency, libraries and information (inevitably), and also learning from the wonder, freedom, and richness of children’s play.

It was a good chat. Check it out over at the Writing Platform website.

Fight, Flight, and Futures Thinking: Getting Control of Organizational Panic

“The body’s reaction under critical incident stress has almost nothing to do with how you think rationally. Instead it has almost everything to do with ingrained responses, be they trained ones or instinctive ones. The amygdala will choose. It has the chemical authority to override your conscious thoughts and decisions. It also has the chemical authority to enforce its decision despite your conscious will.”

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Scuba divers by Flickr user Tim Snell CC BY-ND 2.0

In an article on “accounting for adrenalin” in situations of self-defence, US Air Marshal M. Guthrie describes the challenges of making swift and effective decisions under extreme stress. Often in such situations, our own instincts seem to act against us.

Guthrie gives the example of scuba divers who drown despite having full oxygen tanks; in a moment of crisis, the amygdala reacted by driving them to clear their airways, spitting out their breathing tube despite the diver being consciously aware that they were underwater.

“Deeply ingrained reactions are far more likely than conscious decisions,” Guthrie writes. “And don’t even get me started on how much training you have to do to override and replace your body’s instinctive responses with new ones. Regardless, you won’t be selecting an option from a menu of choices calmly and rationally like you do in the training hall. Your body is going to pick its own response in a maelstrom[.]”

Organizations aren’t precisely like organisms, and the way we think when we work collectively isn’t quite like the dramatic individual encounters which trigger our adrenal glands. Often an organizational crisis is measured in hours, days, or weeks, rather than seconds and minutes. It will involve discussion, policy, and procedure, with a pace and structure quite different from the amygdala prompting an unreasoned – and possibly counterproductive – survival response.

Still, organizations can go into a panic just as much as individuals can, and when they do so, they may start making harmful or counterproductive decisions. Significant among the situations which trigger such panic are “feral futures“. In these situations, we think we have tamed the environment we are operating in, but misunderstand what is going on, and our action based on false premises or data in fact makes things gravely worse. Read more →

José Esteban Muñoz: Foresight and Cruising Utopia

“Queerness is primarily about futurity and hope. That is to say that queerness is always in the horizon.” – José Esteban Muñoz

1: Future blindspots in gender, identity, and sexuality

I’ve been spending most of my time on foresight and strategy for several years now. It’s challenging, lively work, helping people and organisations to look at the future and seek out their blindspots to support better decisionmaking. Often we construct scenarios, imagined future contexts, to inform that work, creating plausible futures which challenge current assumptions and provide a unique vantage point on the present.

Late last year, I wrote about the whiteness of foresight and the ways in which this kind of work, and its practitioners, might be blinkered by lack of diversity.  But those aren’t the only kind of blinkers we encounter when we turn our gaze towards the future.

Before lockdown, I attended a scenarios workshop constructing big global futures, intended to explore fundamental questions about the ways our societies will be organised in decades to come.

The project generated a number of visions of the world in 2050, with huge changes not only to how we live and work together, but even the ways in which technology might be integrated into our own bodies. Yet despite all this radical transformation, people shied away from reimagining the personal relationships which underpinned this world. In the finished scenarios, featuring a number of personas from each imagined future, there was little sense of the ways in which family life and its related intimacies might have changed or been changed by the forces at work in each version of 2050.

Looking around the room at the workshop participants – largely white, European, degree-educated, mostly presenting as straight – I wondered what questions we had refused to ask ourselves, or address, as a result of our own identities and points of view, the life experiences and perspectives we had brought to the workshop by mere virtue of who we were. Read more →

Nesta interview: Using scenarios to reimagine our strategic decisions

Earlier this year, I took part in the ‘Scenarios and the Future of Work’ project, hosted by the Danish Design Centre in conjunction with the innovation foundation Nesta.

Rain on the Mountain

Nesta’s Juan Casasbuenas interviewed me about the experience, and the benefits of scenario planning, for their blog.

“Scenarios should stretch your thinking and challenge you to reimagine where you’re headed strategically, but they’re always grounded in the here and now: looking at the weather on the mountain to understand what might happen in the valley below.”

We also talked about technology, fear, and the surprising history of photographic manipulation which lies behind deepfakes.

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You can read “Using scenarios to reimagine our strategic decisions” here.

“You are swimming with the whole ocean”: Interview with Aída Ponce Del Castillo, European Trade Union Institute

Last month, Aída Ponce Del Castillo of the European Trade Union Insitute’s Foresight Unit joined me to talk about her journey from world-class swimmer to foresight professional, doing strategy and scenarios research for the labour movement.

We discussed different foresight methodologies, the particular challenges and opportunities in working on futures with trade unions, and, inevitably, COVID-19, but our conversation began with Aída’s sporting career, and the lessons it taught her about coping with turbulence and uncertainty.

Matt:
What was your journey to becoming a foresight practitioner? You were a lawyer, and a competitive open-water swimmer – how did that lead you to work on foresight, and how did it prepare you for the role?

Aída:
In many ways I saw myself as a swimmer first and everything else second! I studied and practiced law, completed a doctorate. As an open water swimmer I competed at international level, also racing in Open Water World Cups. Read more →

Looking ahead: Circulating Ideas / Public Libraries News

I recently had the opportunity to speak with Steve Thomas of the American library podcast Circulating Ideas and Ian Anstice of the UK’s Public Libraries News. Both conversations were released online this week.

Ian asked me some questions about the COVID-19 pandemic, libraries’ response to it, and what might be on the horizon for our societies and the institutions that serve them.

Like any good foresight practitioner, I sought to offer questions of my own, and provocations more than prophecy. We discussed resilience, anticipation, and both the dangers and opportunities that organisations face during a prolonged, indefinite season of turbulence and uncertainty. I think the points will be useful for people outside of the library and information sector. You can read our conversation at the Public Libraries News site.

Meanwhile, over at Circulating Ideas, Steve and I talked about what it would mean to bring scenario planning and other foresight methodologies into a public library setting, building on my recent presentation to America’s Engaging Local Government Leaders network and a previous academic article co-authored with Rafael Ramírez.

You can listen to my chat with Steve, and many other excellent episodes of Circulating Ideas, at the podcast’s website, and the episode is also available over at Apple Podcasts.

Planning for Uncertainty: Scenarios and Foresight for Local Government

Last week, I put together this one-hour video session for America’s Engaging Local Government Leaders network, ELGL.

It’s a straightforward foresight and strategy starter pack, no nonsense, no jargon, helping to answer the questions “Where are we going?” and “What should we do?”

The session is aimed at US local government leaders, but should work for a wide range of institutions, communities, and settings.

You can read more about the session and download a PDF “handout” with slides and further reading at the ELGL webpage, and I previously spoke with the ELGL team about leadership and foresight on their podcast last year.

#LocalGovCamp Lockdown – Charting & Strategising for Ongoing Uncertainties

I’ll be presenting a short introductory workshop, “The Pandemic and Beyond: Charting & Strategising for Ongoing Uncertainties“, at next week’s #LocalGovCamp session looking at COVID-19, the lockdown, and what lies beyond.

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The Great Wave off Kanagawa, by Katsushika Hokusai

It’s the first ever virtual #LocalGovCamp, and in my workshop, we’ll consider the distinction between risk and uncertainty, explore straightforward ways to identify our strategic blindspots, and try out a range of tools intended to help an organisation and its stakeholders have richer, smarter conversations about their future decisions, on or offline.

We’ll refer to some practical case studies, and have time for questions and discussion of what it means to plan your way through the current pandemic and beyond.

Join us on Tuesday 12 May, 11.15am – 12 noon British Summer Time.

Many roads ahead: Workshop for Business Finland

Late last year, I joined Alex Glennie of the UK-based innovation foundation Nesta on a short project in Helsinki.

Alex & I were supporting the Finnish innovation agency, Business Finland, as they explored the concept of “mission-oriented innovation”, where innovation policy is linked to societal missions.

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Using ‘fast facilitation’ methods to swiftly elicit key ideas and pressing challenges, we asked participants to consider their mission in terms of the value created by their relationships with stakeholders in the innovation ecosystem.

You can read about the project, and see what happened on our visit to Helsinki, at the Nesta website.

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