New strategic plan for Reading Public Library, Pennsylvania

The new strategic plan for Reading Public Library, Pennsylvania has just been published.

I supported the Reading team through the early months of this year to devise a set of scenarios for the library’s future operating context, and use these scenarios to inform a new strategy. You can read about the process in my paper for the New Librarianship Symposium, “Mapping the Future: Scenario Planning for the Post-Pandemic Library“.

Reading is a fascinating library service which has a proud tradition of negotiating complex strategic circumstances; there’s a reason why the 1971 chronicle of its existence is called The Library That Would Not Die: The Turbulent History of the Reading Public Library. The challenges of COVID-19 and Pennsylvania’s hotly contested politics were only the latest to be faced in its 250-year history. It was my privilege to support the current team in planning for the next four years.

Reading Public Library’s Executive Director, Bronwen Gamble, writes:

“Creating a new strategic plan for RPL was overdue. Our 2013-2018 plan was modified for two years but the process for creating a new one met several obstacles. Enter the COVID-19 pandemic and virtual meetings. I attended the Pennsylvania Bureau of Library Development’s series of workshops facilitated by Matt Finch and was introduced to his Scenario & Foresight Planning process. Our Board of Trustees and library staff feel very fortunate we were able to engage Matt to lead us through our own library’s scenario and foresight planning with Matt in London and the library team in Reading, PA.

Using a mural app, and Zoom sessions, Matt facilitated our conversations around the collaborations, services, and transactions, which shape our work at every level. Matt acted as a guide, making suggestions and providing alternatives rather than telling us what to do or how to proceed. Our team members were enthusiastic and active participants. Imagination was encouraged and everyone had buy-in. Matt’s scenario & foresight planning process is much different than the usual SWOT analysis, and number crunching. We had fun and lively sessions!

Looking back, I believe it is a good thing our old strategic plan was allowed to languish.  The changes brought about by the pandemic would have made a strategic plan created in 2019 obsolete in 2020.  Our team has ownership of the Reading Public Library’s Scenario & Foresight Planning to Strategic Plan 2021-2025. We looked into the future, found three plausible outcomes, and crafted a plan that works for today and is flexible to accommodate whatever happens in the next five years. Thank you, Matt, for giving us the tools to move forward with confidence!”

Scripturient: Sanchita Balachandran on Conservation through Generations

In the latest instalment of Information Professional‘s ‘Scripturient‘ column, guest writer Sanchita Balachandran tells the story of meeting her late maternal grandfather for the first time among the collections of a colonial archive.

Born in Nagercoil, South India and trained in forest management at the University of Edinburgh in the early 1930s, her grandfather’s journey is part of a wider network of relationships spanning the generations, and stretching from the Indian state of Travancore to Baltimore and beyond.

In her column, Sanchita explores the resonances between her grandfather’s work as a conservator of forests and her own role as Associate Director of the Johns Hopkins Archaeological Museum; she reflects on the necessary, mundane, often invisible work of cultural heritage professionals; and she considers the complex emotions experienced when “harm and recovery, disconnection and reunion” are entangled in our experience of the colonial archive.

What do we owe to the families and loved ones of the long deceased? How do objects bear witness to our lives, and how is that act of witnessing complicated by questions of power, justice, and belonging?

You can read ‘Conservation through Generations’ (PDF download) here.

New Librarianship Symposium: Scenarios for the COVID-affected world?

On November 18th, I’ll be joining the fourth of the New Librarianship Symposia convened by leading information professionals to explore key issues and new agendas for the COVID-affected world.

The symposia mark ten years since the publication of R. David Lankes’ Atlas of New Librarianship, and offer an opportunity to reinvigorate institutions’ approach to the ever-changing information environment.

In the panel on “Re-imagining the future”, I’ll be presenting a paper on “Mapping the future: scenario planning for the post-pandemic library” (PDF download), drawing on a case study of public library planning in the context of the coronavirus pandemic and America’s widening political rifts.

The paper explores both the use of scenarios, and the benefits of attending to value co-creation, in devising library strategy.

My contribution will be in dialogue with thought provoking papers from Seattle Pacific University’s Michael Paulus and a team at the OCLC library cooperative. We’ll consider what might await for information institutions and the communities they serve; how best to move forward in times characterised by turbulence, uncertainty, novelty, and ambiguity; and what it means to practice strategy at different levels, from the global to the deeply local.

Do join us for the fourth of the New Librarianship Symposia on November 18th, 2021.

Circulating Ideas: Scenario Planning With Reading Public Library

Bronwen Gamble, Executive Director of Pennsylvania’s Reading Public Library, appeared with me on the American library podcast Circulating Ideas to share our experiences of scenario planning during a pandemic.

Reading Public Library, PA – Image Courtesy of Berks County Public Libraries

You can listen to the show, or check out a transcript, over at the Circulating Ideas website.

Informatics of the Oppressed? Interview with Rodrigo Ochigame

For the latest edition of Information Professional magazine, I interviewed MIT’s Rodrigo Ochigame about researching and building alternative systems to search, index, and filter the information we want, need, or require.

From social media protests over Brazilian land rights disputes to liberation theology, information technology in socialist Cuba and contemporary attempts to produce “alternative metadata”, you can read about Rodrigo’s work in the latest edition of my column “Scripturient”, here.

Songs That Set The Archive Free: Interview with Jonatha Brooke

For the latest edition of Information Professional magazine, I interviewed singer-songwriter Jonatha Brooke about her experiences creating an album of new songs from Woody Guthrie’s archives.

You can read the Information Professional article here, and I’ve also included the full conversation with Jonatha below.

Matt: Guthrie’s archive is a blend of images and words, sketches and paintings – it’s not just a collection of texts, let alone ready-made lyrics waiting to be put to music. What surprised you when you started to explore what he’d left behind?

Read more

Simon Groth: After the Future of the Book

To consume media today means using the same tools and skills as it takes to produce; the device in your pocket is capable of both and its platforms are built with this in mind. This is a profound shift, even from the assumptions that underlie the web, and it’s a landscape in which, superficially, the book does not seem to have an obvious place.

In the latest edition of his newsletter, marginalia, Australia’s Simon Groth describes the closure of if:book Australia, the Brisbane-based “institute for the future of the book” which explored new forms of literature and the changing relationship between writers and readers in the digital age.

if:book projects included a book written and published in just 24 hours, the live-writing event series Memory Makes Us, the N00bz project which saw writers take up tools and formats which were strange to them, the “remixed memoir” collection Lost in Track Changes, and Hunted Down, another “remix” of short stories by nineteenth-century author Marcus Clarke.

Simon’s elegaic piece recounts his journey with if:book as “one of being swept up by larger shifts in current that made it possible—if only for a brief moment in time—to create interesting experiences and opportunities for a small number of writers and readers to engage with each other”.

The anxieties and excitement around digital literature in the 2010s, back when some thought that “the ebook spelled the end of civilisation as we know it”, created an opportunity for the if:book community to surf for a while on some of the more challenging and remote parts of Australia’s literary coastline. No matter how many people were standing on the shore to bear witness, those surfers know what they achieved. The tricks and techniques they discovered will continue to teach all of us who are interested in the future of the written word, both digital and physical.

Today, Simon notes, if:book Australia has no web presence:

Its various project sites have all vanished, their domains no longer point to active sites. Its social media accounts are deleted. If not for the Internet Archive, there would be almost no online evidence that any of it had happened. Maybe this was how it was meant to be. Memory Makes Us had already anticipated disappearance as the logical end for digital literary projects. Such is the nature of the web and digital media more broadly: the threat of data rot is much more aggressive and immediate than the slow degradation of the page.

[…] Ten years on from its initial flurry of activity, its bold charge to explore and investigate how technology was set to expand our conception of the book, all that’s left of if:book Australia is a collection of printed, bound pages.

See more about Simon Groth’s work, and the projects he ran for if:book Australia, at his website.

Exploring Photography with Wendy Catling, Dr. Natasha Barrett, and Jonathan Bart

Last month, I invited three photographers to discuss how their medium is used for art, research, and storytelling in families, communities, and institutions.

Joining me for the conversation were Australian artist Wendy Catling, Research Librarian Dr. Natasha Barrett of the Alexander Turnbull Library (National Library of New Zealand Te Puna Mātauranga o Aotearoa), and British filmmaker Jonathan Bart.

Do photographs offer a collection of scattered moments or an unbroken connection to the past? From first pictures taken through “memories of memories”, stories of migration and famiy secrets, questions of colonialism, agency, and power, my three guests talk candidly about their personal, professional, and artistic relationships to this unique and powerful medium.

You can listen to the discussion on Soundcloud or YouTube.

Would you like to find out more about my guests?

Wendy Catling’s work appears at her own website and the site for her most recent project Nightshade, discussed in the podcast. (She is currently fundraising for the Nightshade photobook).

Read more about Dr. Natasha Barrett’s research at the University of Leicester website, and you can also find Natasha on Twitter.

Jonathan Bart’s work appears at his own website. You can also find Jonathan on Instagram, Behance, Vimeo, and Flickr.

Islands in the Sky: Scenario Planning for Information Architects

My colleague Monika Flakowska and I are presenting Islands in the Sky – An Introduction to Scenario Planning at the Information Architecture Conference this week.

Information architects design, organize, and label digital artefacts and services like websites, intranets, and software to help people find and use the information they want and need. Recently, Peter Morville, one of the “founding fathers” of IA, proposed a new definition: “the design of language and classification systems to change the world”. (You can read my interview with Peter here). In uncertain times, information architects need tools to think about the futures which their work may have to inhabit. That’s where scenario planning comes in.

Our interactive conference session invites attendees to try their hand at the basics of scenario planning, in a playful and thought-provoking online setting. It’s a successor of sorts to the in-person Library Island game which was so well-received in pre-COVID times.

We’ll report back from our experiments at the IA Conference and keep you updated as the Islands evolve.